Multiple branches and settlement
Customers collect and redeem at any of your branches. That is the point — and it is also why franchise groups need to know who owes whom.
Add a branch
- Open Locations.
- Choose Add location and give it a name your staff would recognise.
- Assign staff to it from the Staff page, if they should only work there.
Your plan covers a set number of locations. If you are at your limit, raise it from Settings, then Billing — the change is prorated.
Branch-restricted staff
A staff member assigned to specific branches can only stamp at those branches. Attempting to look up a card at another branch is refused, not silently ignored, so nobody has to wonder whether it worked.
Reading settlement
Every reward records both the branch where it was earned and the branch where it was redeemed. The settlement figure for a branch is rewards it gave away minus rewards it earned, over the period you choose.
A branch next to an office might earn most of the stamps while a branch next to a station hands out most of the free coffees. Settlement is what turns that into a number the two owners can act on.
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Last updated 12 August 2026