How can we help?

Everything about running your loyalty program. If it isn’t here, email us — a person reads it.

Getting started

Set your café up and get your first card in a customer’s phone.

Loyalty cards

Design the card, choose the reward, and change it later.

At the counter

Scanning, stamping, redeeming, and what to do when it goes wrong.

Customers & data

Finding customers, understanding the numbers, exporting everything.

Team & locations

Staff accounts, roles, branches and franchise settlement.

Billing

Plans, invoices, changing your location count, cancelling.

Still stuck?

Tell us what happened and roughly when. We can see what the scanner actually received, which usually settles it in one reply.

Contact support