Find a customer
Every customer has a member number and a full history. Between them you can answer almost any “but I definitely got a stamp” conversation at the counter.
Search
- Open Customers in the sidebar.
- Type a name, or the member number from their card.
- Choose the customer to see their stamps, rewards and visits.
A customer has lost their card
Nothing is lost — the card lives on our side, not on their phone. Find them on the Customers page and send them their link again. Their stamps are exactly where they left them.
Reading the history
The history is append-only: stamps and redemptions are recorded permanently and are never edited or deleted, including by us. That is what makes it usable as evidence in a disagreement.
Related
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Last updated 12 August 2026