The Scanner app
The Scanner app is for your staff. There is no customer app — customers never download anything — so this is the only app Cafeity has.
Signing in
- Open the app and enter the email and password your café owner created for you.
- Choose the branch you are working at, if your café has more than one.
- Allow camera access when asked. The app cannot scan without it.
Staff accounts are made by the owner in the dashboard, under Staff. You cannot sign yourself up in the app.
If you forget your password
Ask your owner to reset it from the dashboard: Staff, then Reset password on your row. That is usually faster than waiting for an email in the middle of a shift.
Using the dashboard instead
The Scanner page in the dashboard does the same job in a browser, so a shop iPad or laptop works without installing anything.
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Last updated 12 August 2026