Feature
Loyalty analytics
A loyalty program that cannot tell you whether it works is a discount with extra steps. The point of the data is one decision: is this bringing people back often enough to pay for the free coffees.
Segments that mean something
New, active, at risk, lost and VIP — derived from actual visit history, not a label somebody typed once.
Insights with the count attached
Every insight names the number of real customers behind it, so you can check the claim rather than trust it.
Silence when the data is thin
With a week of trading we will not tell you which day is quietest. An insight that needs more evidence simply does not appear.
Export whenever you want
Your customer list is yours. Download it as a CSV, with no ceremony and no support ticket.
The numbers worth watching
Repeat rate is the one that matters most: the share of members who came back at all. If it is below half, your reward is too far away — a ten-stamp card in a shop people visit twice a month is a fourteen-week commitment nobody signed up for. Redemption rate is second: rewards earned but never claimed are a promise you made and did not get credit for.
Per-branch reporting
If you run more than one site, every stamp is attributed to the branch that issued it and every reward to the branch that handed it over. That difference is the settlement position between your branches, and it is the thing franchisees will ask about first.
Common questions
- Can I see individual customer history?
- Yes. Each customer has a profile showing visits, stamps, rewards and the branch each stamp came from.
- Do you sell or share my customer data?
- No. Your customer list belongs to your café, is isolated from every other café on the platform, and can be exported or deleted by you at any time.
Keep reading
Multi-location and franchise loyalty
One loyalty card across every branch, with per-branch analytics and a settlement report showing which site owes which.
Staff scanner
A scanner that opens straight to the camera on any phone or tablet. Scan, stamp, done — in about two seconds, without touching your POS.
Digital stamp cards for cafés
Replace paper punch cards with a digital stamp card your customers keep on their phone. Buy nine, get the tenth free — without the lost cards.
Put your loyalty card in your customers’ pockets
Publish a branded card in about five minutes. 14-day free trial, no card required.